Last Updated: June 2026
Thank you for shopping with WearMuse. We are committed to providing a smooth and reliable shipping experience for our customers.
1. Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Please note that processing times may vary during peak seasons, promotional events, or holidays.
2. Shipping Destinations
WearMuse currently ships to selected domestic and international destinations.
Shipping availability may vary depending on the destination country and local regulations.
3. Estimated Delivery Times
Estimated delivery times are as follows:
- Domestic Orders: 3–10 business days
- International Orders: 7–21 business days
Delivery times are estimates only and may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.
4. Shipping Fees
Shipping charges are calculated at checkout based on the destination, package weight, and selected shipping method.
Any applicable customs duties, import taxes, or local fees are the responsibility of the customer unless otherwise stated.
5. Order Tracking
Once your order has been shipped, a shipping confirmation email with tracking information will be sent to the email address provided during checkout.
Customers may use the tracking number to monitor the status of their shipment.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
WearMuse is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping details provided by the customer.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery period, please contact our customer support team.
While we will assist in investigating the shipment, WearMuse is not liable for delays caused by shipping carriers, customs authorities, natural disasters, or other events beyond our control.
8. Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery and provide:
- Your order number
- Photos of the package and product
- A description of the issue
We will review the case and provide an appropriate resolution.
9. Contact Us
For shipping-related questions, please contact us:
Email: cs05282026@gmail.com
WearMuse
Fashion for Every Moment.